Question 1

How does SwiftSiteAU actually work?

Accepted Answer

After you submit your details, we send you a short onboarding form asking about your business, services, branding, and goals. We then choose the best template for your industry, customise it with your content and branding, and deliver a production-ready website on the timeline for your package. You review it, we refine it, and then it goes live.

Question 2

How long does each package take to deliver?

Accepted Answer

Lite and Starter: 48 hours from receiving your content. Professional: 5 business days. Premium: 7 business days. Timelines start once we have everything we need from you. Need it faster? Ask about rush delivery for Professional or Premium — available for an additional fee.

Question 3

Do I own the website outright?

Accepted Answer

Yes. You own the website and all its content outright. We don't lock you into any proprietary platform or builder. Your website is built on standard web technology (Next.js), so if you ever want to move it elsewhere or hand it to another developer, you can. Hosting with us is optional — we recommend it for convenience, but it's your choice.

Question 4

What if I want changes after the website is live?

Accepted Answer

Minor text and image updates are included during the first 14 days at no charge. After that, we offer monthly care plans from $49/month that cover updates, security, backups, and hosting. For larger changes or new pages, we quote on a project basis.

Question 5

Can I provide my own content and photos?

Accepted Answer

Absolutely — and it's encouraged. The more real content you provide (photos of your work, team, premises, and testimonials), the better your website will perform. If you don't have professional photos, we can use high-quality stock imagery that looks realistic for your industry.

Question 6

Will my website rank on Google?

Accepted Answer

Every SwiftSiteAU website is built with SEO fundamentals in place: fast loading speed, mobile-first design, proper heading structure, meta tags, Google-friendly URL structure, and a sitemap. We also help set up your Google Business Profile if you don't have one. For ongoing SEO campaigns, we can point you to trusted Australian SEO specialists.

Question 7

How much does it cost all-up?

Accepted Answer

Website packages start from $99 (launch price, usually $199). Monthly care plans start from $49/month, covering hosting, SSL, daily backups, and security. There are no hidden fees and no lock-in contracts. See the Pricing page for a full breakdown.

Question 8

What industries do you work with?

Accepted Answer

We specialise in Australian service businesses: tradies, restaurants, dentists, salons, accountants, and more. Live demos cover our core industries — and if yours isn't listed, we can still build for you.

Question 9

Do you offer a money-back guarantee?

Accepted Answer

Yes. If you're not happy after we've completed up to two included revision rounds, email swiftsiteau@gmail.com within 7 days for a full refund of the website build fee. Domain and other third-party costs aren't covered. We're confident you'll love the result — and we back that up.

Question 10

How long does hosting take to set up?

Accepted Answer

Once your website is approved, we can have it live on your domain within 24 hours. If you need a domain name, we can register one for you (from $25/year). If you already have a domain, we handle the DNS transfer at no extra charge.

Question 11

Can I upgrade my plan later?

Accepted Answer

Of course. You can add pages, features, or upgrade your package at any time. Many clients start with a Starter site and add a blog, booking system, or online shop as their business grows. We price upgrades fairly based on what's added.

Frequently asked questions

Questions? We've got answers.

Your website could be live in as little as 48 hours.